Q&A
Q： How do I search for suppliers or products on LiNeo.pro
A: Click on the "Product Categories" tab and then enter either the
product or item you are looking for into the search bar or select a broader category tab. You can also select what country you are targeting to narrow your search.
Q：Save and shortlist suppliers and products
A: Once you have discovered a product or supplier that you are interested in click the "Like" tab. This will save your liked items to be reviewed later.
Q：How can I advertise my company on LiNeo.pro?
A: Register your company on LiNeo.pro. Then select a subscription package that best suits your company and your products. Once registered, upload images and videos of your products and upload your company‘s information.
Q：Contact suppliers and send a request for information
A: Once you have discovered a supplier or product that you are interested in and wish to transact with the company click on the "Inquiries" tab and contact them.
Q：Compare products
A: Once suppliers and products have been searched out, click on the tab so as to research the product offered and the supplier providing it. Use the information provided on the website to check and compare that product with others offered that you have liked. If you hope for more information click the "Inquiries" tab to contact the supplier. If language is an issue or challenge, contact LiNeo.pro to assist you.
Q：How do I upload images?
A: Please first create an account on the LiNeo platform, then contact LiNeo through the "Inquiries" link, we will then send you an instruction document. Please refer to the document for the information required to setup your publication materials. Once LiNeo has received your information and your files required for posting, LiNeo will create your product listing page and upload it to the LiNeo platform.
Q：How do I upload videos?
A: Please first create an account on the LiNeo platform, then contact LiNeo through the "Inquiries" link, we will then send you an instruction document. Please refer to the document for the information required to setup your publication materials. Once LiNeo has received your information and your files required for posting, LiNeo will create your product listing page and upload it to the LiNeo platform.
Q：What additional services can I access?
A: Find the details
Q：What languages can I have my information translated into?
A: LiNeo.pro specializes in English, Japanese and Chinese but is certainly not limited to those. We have a network of highly capable translators and will ensure that you are able to translate your materials successfully and accurately.
Q：How do I get help with communicating with possible partners?
A: Click the "Contact Us" tab and include what kind of assistance you require and what languages are required and we will contact you.
Q：Getting started with your LiNeo.pro account?
A: Freely browse the platform and search out suppliers, products and OEM manufacturers. If you wish to transact on the platform please register with us. Agents can search out products once registered for free. Suppliers and OEM manufacturers are required to take on a subscription to be able to advertise and search out agents.
Q：How to setup my portfolio on LiNeo.pro?
A: Firstly register your company using the registration page. Follow the prompts and complete the tabs that are required. Include your company‘s details and information. To advertise on the platform you will be required to select a suitable subscription.
Q：Problems with Logging in?
A: Firstly please check that your details are correctly entered and that your password is entered in case sensitive. If you have forgotten your password click the password reset tab. This will send you a password reset code to your registered email. If you have issues and cannot login to the platform please contact us.
Q：I have forgotten my password
A: If you have forgotten your password click the password reset tab. This will send you a password reset code to your registered email. If you have issues and cannot login to the platform please contact us.
Q：How to make a payment?
A: Payments can be made through various means…. If you are having problems with making payment, please contact us.
Q：What is LiNeo.pro?
A: LiNeo.pro is a B2B platform that has been designed to help companies go global. It is a unique platform created to connect companies with agents that will sell and promote your products and OEM services in global markets. It is a digital storefront that allows you to display your products and services to the global market 24/7. LiNeo.pro will change your business landscape and create limitless opportunities for you.
Q：Is LiNeo.pro free to use?
A: Basic registration on LiNeo.pro is free and allows you to view all products that are registered and available on the platform. Agents are also free to engage companies advertising on LiNeo.pro for free. Companies wishing to advertise products or services however are required to take on a subscription and select a plan that best serves their requirements.
Q： What are the benefits of listing my company on LiNeo.pro?
A: LiNeo.pro is primarily established to help companies partner with agents that can boost sales and take that company into global markets. Whether that is for Suppliers who produce products or for OEM manufacturers who are looking for companies with products that need producing.
Q： Will LiNeo.pro help with the establishment of contracts?
A: LiNeo.pro will certainly assist you in the establishment of contracts. Assisting in the contract itself as well as dealing with language barriers that may exist.
Q：Why do I need an Agent?
A: Agents have the ability to sell and advertise your products in different areas and markets. Agents at a fee offer their services to improve your sales and to take your products into new markets particularly that have different languages and cultures.
Q：What is an Agent?
A: Please read the "Details on agency" page
Q：What is OEM?
A: Please read the "Details about OEM" page
